Terms & Conditions

Acceptance of Terms

By accessing or using FixoraFixo services, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our services.

These terms constitute a legal agreement between you and FixoraFixo. Please read them carefully before engaging our services.

Service Description

FixoraFixo provides IT services including but not limited to:

• Software and system fixing
• Operating system problem solving
• Data recovery services
• Document editing and creation
• PDF editing and form creation
• Image editing services
• File conversion services
• Remote technical support

Service Limitations

Software-Based Solutions Only

FixoraFixo provides software-based solutions only. We do not perform hardware repairs or replacements. Our services are limited to:

• Software troubleshooting and repair
• Operating system fixes and optimization
• Data recovery using software tools
• Document and file manipulation
• Remote support and guidance

No Hardware Services

We explicitly state that:

• We do not repair or replace hardware components
• We do not open physical devices or equipment
• We are not responsible for hardware failures or damages
• Hardware issues should be addressed by authorized hardware technicians

System Requirements

Our services require:

• The system must be powered on and functional
• Hardware must not be physically damaged
• Basic network connectivity for remote services
• Sufficient permissions to perform software operations

Software Licensing

Our Commitment

FixoraFixo is committed to respecting software licensing and intellectual property rights:

• Software is provided only under proper license or shareable option
• We do not engage in software piracy
• All software installations comply with licensing terms
• We recommend legitimate software sources

Your Responsibilities

As a client, you are responsible for:

• Maintaining valid licenses for software you use
• Complying with software end-user license agreements
• Not requesting or using pirated software
• Ensuring you have rights to any documents or files we work on

No Hardware Replacement Liability

Explicit Disclaimer

FixoraFixo is not liable for:

• Hardware failures or malfunctions
• Physical damage to devices or equipment
• Loss or damage resulting from hardware issues
• Cost of hardware replacements or repairs
• Any damages related to hardware components

Limitation of Liability

To the fullest extent permitted by law, FixoraFixo shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, data loss, or business interruption, arising from or related to our services.

Data Backup Recommendations

While we strive to protect your data, we strongly recommend:

• Maintaining regular backups of important files
• Using multiple backup methods (cloud, external drives, etc.)
• Verifying backup integrity regularly
• Not relying solely on any single data recovery method

FixoraFixo is not responsible for data loss that cannot be recovered through our services.

Remote Support

When using our remote support services:

• You must authorize remote access to your system
• You should remain present during remote sessions
• Secure your sensitive data before remote access
• Disconnect the session if you observe any unauthorized activity

You are responsible for securing your system and data during and after remote support sessions.

Client Responsibilities

As a client, you agree to:

• Provide accurate information about your technical issues
• Follow our instructions and recommendations
• Not use our services for illegal activities
• Respect intellectual property rights
• Make timely payments for services rendered, if applicable
• Communicate promptly if issues arise

Payment Terms

Service fees and payment terms will be agreed upon before service delivery. Payment is expected according to the agreed terms and schedule.

Non-payment may result in service suspension and additional collection efforts.

Service Availability

While we strive to provide reliable services, we cannot guarantee:

• Uninterrupted service availability
• Resolution of every technical issue
• Specific timeframes for service completion
• Complete data recovery in all cases

Service availability may be affected by factors beyond our control including network issues, third-party service interruptions, or other technical limitations.

Confidentiality

We respect your confidentiality and will not disclose your personal information or business details to third parties, except:

• With your explicit consent
• As required by law
• To protect our rights or property
• In emergency situations

Third-Party Services

Our services may involve third-party platforms, software, or services. We are not responsible for:

• The quality or availability of third-party services
• Changes to third-party terms or policies
• Issues arising from third-party platform use

Termination of Services

We reserve the right to terminate or refuse services if:

• You violate these terms and conditions
• You engage in fraudulent or illegal activities
• You are abusive or disrespectful to our team
• Service delivery becomes impractical or unsafe

You may terminate services at any time, subject to payment for services already rendered.

Modification of Terms

FixoraFixo reserves the right to modify these terms at any time. Changes will be posted on this website with an updated revision date. Continued use of our services after changes constitutes acceptance of the modified terms.

Governing Law

These terms shall be governed by and construed in accordance with applicable laws. Any disputes arising from these terms or our services shall be resolved in accordance with applicable legal procedures.

Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

Contact

If you have any questions about these Terms & Conditions, please contact us through any of our social media platforms listed on our Contact page.