Privacy Policy

Introduction

At FixoraFixo, we are committed to protecting your privacy and ensuring the security of any information you share with us. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information.

Information Collection

FixoraFixo operates primarily through social media platforms and direct communication channels. As a service provider, we collect minimal information necessary to deliver our IT services effectively.

Information We Collect

We may collect the following types of information:

• Contact information provided through social media messaging
• Technical details about your system or issue
• Information necessary for service delivery
• Communication records related to our services

Information We Do Not Collect

We do not collect:

• Personal financial information
• Passwords or sensitive authentication credentials
• Unnecessary personal details
• Data beyond what is required for service delivery

Use of Information

Any information we collect is used solely for the purpose of providing IT services to you. We do not sell, rent, or share your information with third parties for marketing purposes.

Primary Uses

• Diagnosing and resolving technical issues
• Providing remote support services
• Communicating about service delivery
• Improving our services
• Maintaining records of service interactions

Data Security

We take reasonable measures to protect any information you share with us. However, please note that:

• Communication through social media platforms is subject to those platforms' privacy policies
• We recommend not sharing sensitive passwords or financial information
• Remote support sessions should be conducted in a secure environment
• We are not responsible for security breaches on third-party platforms

External Links

Our website and communications may contain links to external websites and services, including social media platforms. Please note:

• We are not responsible for the privacy practices of external websites
• Each platform has its own privacy policy and terms of service
• We encourage you to review the privacy policies of linked sites
• External links are provided for your convenience only

Third-Party Platforms

When you interact with us through third-party platforms such as Gmail, Facebook, X (Twitter), LinkedIn, Instagram, or Telegram, your data is subject to those platforms' privacy policies. We recommend reviewing their respective privacy policies for detailed information about data handling practices.

Data Retention

We retain information only as long as necessary for:

• Providing ongoing services
• Maintaining service records
• Compliance with legal requirements
• Resolving disputes or support issues

Upon request, we can delete or anonymize your personal information, subject to legal and operational requirements.

Your Rights

You have the right to:

• Know what information we have about you
• Request deletion of your personal information
• Opt out of unnecessary communications
• Withdraw consent for data processing where applicable
• Request corrections to inaccurate information

Cookies

For detailed information about our use of cookies, please refer to our Cookies Policy page. Generally, we do not use tracking cookies on our website. Any cookies used are essential for basic functionality.

Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

International Data Transfers

As an international service provider, your information may be processed and stored in different countries. We take appropriate measures to ensure your information is protected in accordance with this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through any of our social media platforms listed on our Contact page.